How we use cookies and similar technologies on our website
Last updated: January 2024
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, such as your preferred language and other settings, which can make your next visit easier and the site more useful to you.
Cookies play an important role in enhancing your online experience and are used by most websites today.
2. How We Use Cookies
Postiriaff uses cookies to:
Ensure our website functions properly and securely
Remember your preferences and settings
Improve your browsing experience
Analyze how our website is used and perform analytics
Provide personalized content and recommendations
Enable certain features and functionality
Facilitate online bookings and transactions
3. Types of Cookies We Use
Essential Cookies (Always Active)
These cookies are necessary for the website to function properly and cannot be disabled. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.
Authentication cookies: Keep you logged in during your session
Security cookies: Protect against fraudulent activities
Form data cookies: Remember information you've entered in forms
Functional Cookies
These cookies enable enhanced functionality and personalization, such as videos and live chats. They may be set by us or third-party providers whose services we use on our pages.
Preference cookies: Remember your language and region settings
Customer support cookies: Enable chat functionality and support features
Analytical/Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.
Google Analytics: Track website usage and user behavior
Performance monitoring: Monitor website speed and functionality
Error tracking: Identify and fix technical issues
Marketing/Targeting Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.
Advertising cookies: Show relevant ads based on your interests
Social media cookies: Enable social sharing functionality
Retargeting cookies: Show you relevant ads on other websites
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use various third-party services that may set cookies, including:
Analytics Services
Google Analytics: Web analytics service to understand user behavior
Hotjar: User experience analytics and feedback tools
Social Media Platforms
Facebook: Social sharing and advertising features
Twitter: Social sharing functionality
Instagram: Social media integration
Customer Support
Live Chat Services: Enable real-time customer support
Help Desk Tools: Manage customer inquiries and feedback
5. Cookie Duration
Cookies can be either session cookies or persistent cookies:
Session Cookies
These are temporary cookies that are deleted when you close your browser. They help us identify you during a single browsing session.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. They help us recognize you when you return to our website.
Typical Cookie Durations:
Essential cookies: Session or up to 1 year
Functional cookies: 30 days to 2 years
Analytics cookies: 2 years
Marketing cookies: 30 days to 2 years
6. Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you'll see a cookie consent banner that allows you to:
Accept all cookies
Accept only essential cookies
Customize your cookie preferences
Changing Your Preferences
You can change your cookie preferences at any time by:
Using our cookie preference center (accessible via the footer)
Adjusting your browser settings
Contacting us directly
Current Cookie Preferences
7. Browser Cookie Settings
Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in popular browsers:
Google Chrome
Click the three dots menu → Settings → Privacy and security → Cookies and other site data
Choose your preferred cookie settings
Mozilla Firefox
Click the menu button → Options → Privacy & Security
Under Cookies and Site Data, choose your settings
Safari
Safari menu → Preferences → Privacy tab
Choose your cookie and website data preferences
Microsoft Edge
Click the three dots menu → Settings → Cookies and site permissions
Click on Cookies and site data to manage settings
8. Impact of Disabling Cookies
While you can disable cookies, please note that this may affect your experience on our website:
Disabling Essential Cookies
May prevent proper website functionality
Could affect security features
May prevent you from making bookings
Disabling Functional Cookies
Website won't remember your preferences
May need to re-enter information repeatedly
Some features may not work as expected
Disabling Analytics Cookies
Won't affect website functionality
Prevents us from improving our services based on usage data
Disabling Marketing Cookies
You may see less relevant advertisements
Won't affect core website functionality
9. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will:
Update the "Last Updated" date at the top of this policy
Notify you of significant changes through our website or email
Request new consent where legally required
We encourage you to review this policy periodically to stay informed about our use of cookies.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Postiriaff Holiday Services
123 Holiday Street
London, SW1A 1AA
United Kingdom